Contact Us

Have a question, found a bug, or want to partner up? We'd love to hear from you!

Drop us a message and we'll get back to you as soon as possible.

Get in Touch

For all inquiries, reach out to us directly:

benjamin@tradew1re.com

General Questions

Questions about TradeW1re features, how our scoring works, or general inquiries about the platform.

Usually responded to within 24 hours

Bug Reports

Found something broken? Report technical issues, display problems, or data inaccuracies.

Use "Bug Report" in your subject line

Partnerships

Interested in collaborating, data partnerships, or business opportunities with TradeW1re.

Use "Partnership" in your subject line

Feedback

Share your thoughts on how we can improve TradeW1re or suggest new features you'd like to see.

Use "Feedback" in your subject line

Response Times

< 24 hours
General inquiries
< 12 hours
Bug reports
< 48 hours
Partnership inquiries

Tips for Better Support

Be specific: Include details about what you were doing when you encountered an issue

Include screenshots: Visual examples help us understand problems faster

Use clear subject lines: Help us categorize and prioritize your message

For urgent issues: Use "Urgent" in your subject line for critical problems

From Our Team

We read every message that comes through. Your feedback, bug reports, and suggestions directly help us make TradeW1re better for everyone in the trading community.

TradeW1re was built by traders, for traders. We understand the importance of reliable, fast communication when it comes to market opportunities.

— The TradeW1re Team

For urgent technical issues that affect trading decisions, please use "Urgent" in your subject line.
We aim to respond to all urgent matters within 2-4 hours during market hours.